Just wanted to give a shout out to Tom and Andrew. The customer service and professionalism that I have experienced at Frank Shoop have been the best. Thank you for all of your help. My husband and I appreciated every second of it. Whether you know it or not.....you guys have made a huge difference our lives (you know what I am talking about. Lol!)
Paula Silverthorn Mata
Great cars & great people! There's only one place to visit for a GREAT DEAL! - Right here @ Frank Shoop!
There are still some caring and honest auto dealers and this is one, the best customer relations I have experienced in years.
Frank Shoop rocks!
Sheila Adams Carlson
TREAT YOU THE WAY YOU WOULD LIKE YO BE TREATED. BEFORE AND AFTER THE SALE. DOES NOT MAKE ANY DIFF. WHETHER YOU ARE JUST LOOKING. OR JUST VISITING TO SEE WHATS OUT THERE THEY WILL MAKE YOU FELL AT HOME.
Thanks Brian for helping me choose the perfect SUV and for making things easy for us and also for the full tank of gas and all the kindness.You Guys are the best and I love My Ford Escape that I purchased from Your Dealership.Have a great Night and many Thanks again.
I want to thank Frank Shoop for a tremendous amount of support to the Scott County High students this year! I have a hard time believing that any school has been supported so well by a car dealership in the country. 2 cars, tons of gifts, thousands of dollars for us to spend on kids, Frank Shoop has made a positive difference in the lives of kids at SCHS. Thank you so very much!
The showroom was clean and didn't have loud music playing like other dealers. The manager I spoke with, Kevin May, was great, informative and seemed sincere. My salesperson was Stephen Williams and he was very professional and friendly. I'll always be a fan of Frank Shoop. Thanks so much!
I recently purchased a vehicle from Frank Shoop and had a great experience. I feel like I was well listened to and my expectations were met. When the time comes for me to buy another vehicle, I will definitely come to Frank Shoop to buy it.
I just want to tell you guys that I feel your business has the BEST customer service I have EVER dealt with in my life, at any car lot, and I have dealt with many. When I do need a new car or truck, you will be the first place I will look even if you are in KY. :)
I can say from experience that Kevin May has ALWAYS given us the best deals. We've gotten our own cars there as well as cars for the kids. I trust Kevin and Big Jay to find us the best used car we can get for our money. It's a little bit of a drive to Georgetown but definitely worth it! We are thinking about getting a different car for me sometime in the future and we are trying to figure out how we can buy it from Kevin and get it back out West.
Frank Shoop took care of me. I wouldn't go anywhere else. The salespeople are friendly, they didn't pressure me and I couldn't have found a better price. I love Frank Shoop!
The professionalism at Frank Shoop was outstanding. I purchased a BMW X5. It was hands down the best buying experience I've ever had. They treated me like a person and with respect. I'll definitely shop again next time I'm looking for a car.